FAQ

PRINT QUESTIONS?ANSWERED.

Answers about artwork capture, files, paper and canvas, proofing, printing, pricing, shipping, and reorders.

Illustration for FAQ.
01

Getting Started

If you have original artwork, the first step is usually creating a strong digital reproduction file. We offer professional artwork capture in our Scottsdale studio.

Start on our Getting Started with Fine Art Printing page, or contact us if you’re not sure whether your existing file is suitable.

Yes. TIFF is preferred, and a high-quality JPEG can also work well. Use the best source file available with an embedded RGB color profile.

If you’re unsure whether the file is ready, send us the details and we’ll take a look.

Yes. Paper and canvas affect texture, sheen, contrast, color, and the overall feel of the print. Use the surface selector on our Papers & Canvas page, order free samples, or ask us for a recommendation.

We’re a fine art reproduction studio in Scottsdale, Arizona, and work with clients throughout the United States. Original artwork can be brought to the studio for capture; file-based orders, proofs, production, and drop shipping can be handled remotely.

Visit or Contact Our Scottsdale Fine Art Printing Studio.

We specialize in fine art reproduction: artwork capture, file preparation, physical proofing, pigment-ink printing on fine art papers and canvas, limited editions, repeat production, and white-label fulfillment.

Craft Giclée has specialized in fine art reproduction since 2013. Read About Craft Giclée.

02

Artwork Capture & Files

Use the highest-quality source file available, correctly oriented and free of unwanted borders or background areas. A new upload does not need to be cropped to the final print size before ordering.

For a new upload, Review Artwork & Size lets you confirm the crop and finished dimensions during the order. If the artwork is already on file, choose that option and enter the finished size manually. TIFF or high-quality JPEG in RGB with an embedded profile is recommended.

Yes. We capture original artwork in our Scottsdale studio using a Fujifilm GFX100 II medium-format camera and Broncolor strobe lighting, with attention to color, tonal range, detail, texture, glare, and distortion.

Professional Artwork Capture in Scottsdale.

TIFF is preferred; a high-quality JPEG is also accepted. Files should be RGB with an embedded profile such as Adobe RGB (1998) or sRGB.

Avoid screenshots, web downloads, and heavily compressed files when a better source is available.

Our goal is a faithful reproduction. A print and an original are different physical objects, so some difference in light, surface, texture, and color response is unavoidable.

Careful capture, color management, material choice, and physical proofing help us get as close as practical.

03

Papers & Canvas

We print on artist-grade papers and canvas, including smooth and textured matte, satin, luster, pearl, baryta, metallic, glossy, rolled canvas, and gallery-wrapped canvas.

You can compare the full collection on our Papers & Canvas page.

Yes. Registered clients can order free paper and canvas samples to compare texture, sheen, weight, brightness, and overall character.

Order Free Giclée Paper & Canvas Samples.

No. White point, coating, texture, gloss, and ink response vary by material, so the same file can look noticeably different from one surface to another.

That’s why we recommend proofing each material you plan to use for production.

04

Proofing & Color

For work being sold, exhibited, editioned, or reproduced repeatedly, we strongly recommend it. A physical proof lets you judge the image on the actual material before final production.

Sometimes the file needs little or no adjustment. Other times a small correction makes a noticeable difference.

We print three physical proofs on the material you choose: one unadjusted reference and two carefully adjusted versions. You compare them in hand and approve the version you want used for production.

Choose a Giclée Proof Surface.

We recommend proofing once for each material you plan to use. Approval on one surface does not automatically carry over to another.

We retain the approved production file for that material so future orders can be produced from the same approved source.

05

Printing & Production

We use Canon imagePROGRAF production printers with LUCIA PRO pigment inks on professional fine art papers and artist-grade canvas.

Longevity also depends on the material, display environment, framing, light exposure, handling, and storage.

We can print up to a 60-inch roll width. The actual maximum for an order depends on the selected paper or canvas and its available roll width.

For unusually large work, contact us before ordering so we can confirm the material and production approach.

Production time varies by material, finishing, quantity, proofing, and current workload.

If you have a firm deadline, contact us before ordering so we can confirm what is realistic.

Yes. Once a production file is approved for a material, we retain it for future orders.

06

Pricing & Orders

Choose the paper or canvas and open its product page. Upload new artwork or select artwork already on file, confirm the crop and finished size as needed, add any options, and the page will show the exact configured price.

For examples and general guidance, visit our Pricing page.

Choose the artwork-already-on-file option, identify the saved artwork, and enter the finished size. You do not need to upload it again.

Yes. Custom sizing is normal. New uploads let you confirm crop and finished dimensions together in Review Artwork & Size; artwork already on file uses the normal size fields.

Yes. Qualifying prints on the same paper or canvas can combine for quantity pricing; images and finished sizes may vary. The cart applies the applicable tier automatically.

For a substantial edition or production run, contact us and we’ll help plan it.

07

Shipping & Fulfillment

Yes. We ship finished prints and package them according to size, material, finishing, and destination.

Yes. We offer white-label drop shipping for artists and professional clients who want finished work sent directly to their customer.

Fine Art Print Drop Shipping for Artists.

For different drop-ship destinations, enter the appropriate shipping address on each order.

08

Accounts & Resale

Retail accounts are for purchases without approved resale-tax documentation. Resale accounts are for active professionals and businesses producing work for resale.

Tax-exempt resale status requires documentation and approval. Arizona businesses may be asked for Arizona Form 5000A; requirements can differ by state.

We work primarily in professional fine art production for artists, photographers, illustrators, galleries, museums, designers, consultants, and other creative professionals, along with selected specialty and personal projects.

Still Not Sure?

Tell us what you have and what you want to make. We’ll help with the next step.